NO RETURN/ REFUND POLICY
1. NO RETURN/REFUND STATEMENT:
At Chapter Wave (“we”, “us”, or “our”), we understand that purchasing digital products is a significant investment. We strive to ensure customer satisfaction, but due to the nature of digital products, we do not offer returns or refunds. Immediate access is granted upon sale, which renders the product as used. We strongly advise customers to thoroughly review the product description, including its features and functionality, before making a purchase. If additional information is needed, we encourage you to contact any team member from Chapter Wave. Our team is always available to address any pre-sales inquiries.
EXCEPTIONS
In rare circumstances, Chapter Wave may consider granting a refund at its sole discretion.The following are the only situations in which a refund may be issued:
(a) Technical Issues: If a technical problem prevents you from using the digital product and our team is unable to resolve the issue, we may issue a refund.
(b) Fraudulent Transactions: If it is determined that the transaction was fraudulent, arefund may be issued.
3. DISCLAIMER:
This refund policy is part of and incorporated into the Terms of Service agreement governing the use of Chapter Wave products. By purchasing digital products, you agree to be bound by the Terms of Service and this refund policy. Please note that this refund policy may be revised and updated at any time without priornotice. It is your responsibility to periodically review this policy for any changes.By purchasing digital products from Chapter Wave, you acknowledge and agree to the terms of this refund policy. If you have any questions, please contact us at customerservice@chapterwave.com
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